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6

Key 6 on the TelTech pad

Help Desk

Tickets that land with someone who can fix it.

One help desk across every TelTech product, with one sign-in. Open a ticket from any app and it lands with the people who actually run the platform — not a call center reading a script.

Track every request, reply by email or in the portal, and see the history of your account in one place.

https://tickets.teltech.info/
Screenshot of Help Desk — tickets.teltech.info

What it does

The sky is the limit when it comes to features.

One ticket queue across all TelTech products
Same sign-in as the rest of your account
Email and portal replies, full history kept
Staffed by the team that runs the platform
Open Help Desk → tickets.teltech.info